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From the first customer call to the final payment. Find the tools that make your working day easier.
Built for pest and wildlife control company owners.
Job Management in WildPipe · Sample records
One operating system
Explore by part of the business.
Follow a job from the first call to the final payment. Each area shows what it does, what it replaces, and how it hands work to the next.
Stage 1
Find & Win Work
Turn attention into booked revenue.
A website, booking, reviews, and campaigns that feed the same customer record.
Website Builder · Online Booking · Website Forms & Chat · Website & Search Growth · Email & Text Campaigns · Reviews & Feedback · Customer Referrals · Company Branding
Explore 8 toolsSales & QuotesTurn every lead into a clear quote, a signed agreement, and booked work.
Leads & Follow-Up · Quotes & Proposals · Price Book & Catalog · Contracts & Agreements · Document & Message Templates
Explore 5 toolsStage 2
Answer Every Customer
One conversation, every channel.
Every call answered, and every call on the customer’s record.
Business Phones · Human Answering Support · Call Guides · On-Call Schedules
Explore 4 toolsAI & AutomationAI assistants and automatic follow-ups that work from your real prices, schedule, and rules.
AI Phone & Text Assistants · AI Tools · Automatic Follow-Ups · Customer Care Follow-Ups
Explore 4 toolsCustomer MessagingEvery text, email, chat, and note in one conversation per customer.
Customer Messages · Business Email · Customer Account Page · Alerts & Reminders · Team Chat
Explore 5 toolsStage 3
Run the Office
One source of truth for the whole company.
Stage 4
Dispatch & Serve
Put the right work on the right route.
Put the right work on the right truck, and keep the day on track when it changes.
Dispatch Board · Route Planning · Scheduling & Calendar · Live Technician Tracking · Time Off Task · Vehicles & Maintenance
Explore 6 toolsField WorkGive technicians the whole job in their pocket, even where the signal drops.
Field App · Offline Field Mode · Stock & Equipment · Door-to-Door Sales
Explore 4 toolsWildlife & Pest OperationsThe wildlife and pest work generic field software was never built for.
Cameras & Traps · Smart Sensors · Wildlife Reports · Exclusion & Repair Work · Pest Control Tools · Pesticide & Compliance Records · Activity Monitoring & Audit Reports · Warranties
Explore 8 toolsStage 5
Bill & Get Paid
Move from completed work to collected revenue.
Stage 6
Lead & Scale
Grow without adding software chaos.
Hire, train, pay, and reward your team in the same system they work in.
Team Management · Time & Payroll · Commissions & Goals · Training & Certificates · Subcontractors
Explore 5 toolsReports & InsightsSee how the business is doing, and which customers need attention.
Your Home Screen · Reports & Business Numbers · Build Your Own Reports · Customer Follow-Up Needs
Explore 4 toolsPlatform & SetupSet up with help, run every brand, and keep your data yours.
Setup & Training · Multiple Companies · Connect Your Other Tools · Your Data & API
Explore 4 toolsNew in WildPipe
Recently shipped.
We ship improvements every week. Here is what was added lately, and where to read more.
Routes, dispatch and the AI work around a customer's busy time
Route planning now does other stops first instead of waiting out a customer's "not available" time, and dispatch checks it too. The AI Receptionist, text agent and web chat can book around a busy time, and the portal and tracking page show it.
Scheduling & CalendarOpen appointments with a "not available" time
When a customer can be visited before or after a set time, like a 2–3 PM meeting, enter "Customer not available" on an all-day appointment. Route timing plans the visit outside it, and dispatch, the field app and confirmations show it.
Scheduling & CalendarSend contracts and renewals for online signature
Contracts, including renewals, now have a Send button that texts or emails the customer a link to sign online. Each company chooses whether customers sign on a contract signing page or as a service agreement.
Contracts & AgreementsQuotes show the problem spot each item fixes
When a quote item is linked to a problem spot found on the job, the customer now sees that spot, its description and its photos under the item on the quote and in the customer portal.
Quotes & ProposalsChoose how plan visits repeat
Recurring services can now repeat on the same date, on the same weekday of the month (for example the 3rd Friday), or every set number of days such as 90. Billing still follows the calendar.
Repeat Service PlansConnect Grok to WildPipe
Add WildPipe as a custom connector in Grok on the web, phone apps or Grok Business, and choose exactly what it can see and do. The AI connections card now has setup steps for each AI tool and ready-made prompts for pest and wildlife offices.
Connect Your Other ToolsSee the jobs and money a campaign brought in
Campaign reports now show what a campaign brought in: how many people it reached booked work, how many jobs they booked and how much they paid within 30 days of their message. Change the number of days in Business Rules.
Email & Text CampaignsBook a new job from a quote the customer already has
When you create a job for a customer who already has an open quote, the Service step offers it, so they never get a second quote. The job's first visit now shows its quote, and a closed or replaced quote can't be booked.
Quotes & ProposalsAttach or create a quote when you book a visit on an existing job
Booking a customer appointment on a job now has a Quote step. Attach a quote the job already has, such as the accepted exclusion quote, or pick services to make a new draft quote. The visit shows its quote for the office and the tech.
Quotes & ProposalsSend the appointment link when you add a visit to an existing job
After you add a customer appointment to a job that already exists, WildPipe offers to send each person on the job their own appointment page, the same link new bookings get. They can see the visit, change or cancel it, and follow the tech live once they are on the way.
Live Technician TrackingA Prices button on every screen
A new Prices button at the top of the office app and the field app opens your services and prices for any of your companies, so you can quote a caller before taking down their details.
Customer MessagesCustomer quick view, field account overview and merge from the customer page
Peek at a customer from Dispatch, Conversations, Contacts or Jobs without leaving the page. Field mode customer pages now open on an Overview with Needs attention, and the customer page can merge with another record you pick.
Customer RecordsA new customer account page with an overview and a Needs attention list
Customer pages now open on an Overview with balance, last and next visit, plans and a Needs attention list. Info, Properties, Plans, Work, Billing, Records, Equipment, Activity and Admin tabs put every address, plan, visit, bill, report and trap one click away.
Customer RecordsChoose how Rosie, Bea and Ollie work from the AI Team page
Managers can now set Rosie to Suggest (bookings wait for review) or book on her own, turn Bea’s automatic dispatch off or on, and set Ollie’s quiet-day check-ins to Off, Suggest or Act on his own, all from the AI Team page.
AI ToolsSet Sammy and Lucy to Off, Suggest or Act on their own
On the AI Team page, managers can now choose how Sammy (payment follow-ups) and Lucy (customer follow-ups) work with one setting: Off, Suggest (customers go on a list for your team) or Act on its own (sends the follow-up messages you set up).
AI ToolsSee where each AI teammate works
Each card on the AI Team page now has a “Where it works” list: the screens where that teammate’s work and settings live, with a line on what you will find there. Only screens your role can open are shown.
AI ToolsTracking alerts after the page is closed, and tech notices by email
Notify me alerts on the visit tracking page now arrive even after the customer closes it, on most phones and computers. The "Your Technician Is" notice can now go by email as well as text, following your By Text and By Email settings.
Live Technician TrackingTell customers who is coming as soon as a tech is assigned
The appointment page now shows which tech will come once one is assigned. You can also turn on a "Your Technician Is" text in Task Notifications. It waits until dispatch settles, never texts at night, and texts once more only if the tech changes.
Live Technician TrackingMeet your AI Team
The AI Center now opens on AI Team: seven illustrated teammates, from Rosie the Raccoon who answers your phones to Ollie the Owl who watches your trail cameras. Each card shows what that teammate did in the last 7 days, what it does, and how you stay in charge.
AI ToolsReminders and on hold for unpaid plan invoices
Unpaid recurring plan invoices now get payment reminders on the days you set in Business Rules, and the plan goes on hold (no new visits or bills) when it stays unpaid. It starts again on its own after payment. Turn it off in Billing Settings.
Repeat Service PlansFloor plans in the field app and Spanish activity in the portal
Techs can open a job’s floor plan in the field app, tap a point to record a finding there, and place or move points by tapping the plan. Customers who use the portal in Spanish now see their activity summary, points and corrective actions in Spanish.
Activity Monitoring & Audit ReportsDevice links for any sensor brand
Besides YoLink, Sensors now offers device links: Shelly sensors, Home Assistant, Hubitat, SmartThings, Node-RED or any device that can send a web request can report door, motion, water and temperature readings straight into WildPipe.
Smart SensorsActivity monitoring in the API, AI connections and webhooks
Monitoring points, activity records, corrective actions and saved reports can now be read through the API and AI connections with the new Activity monitoring permission, and new webhook events announce new activity, corrective actions and reports.
Activity Monitoring & Audit ReportsAI Receptionist answers pest and animal activity questions
After a customer is verified, the AI Receptionist can tell them what their traps, stations, cameras and sensors recorded, by phone, text or website chat. It shares only what their customer portal shows. Turn on Pest & Animal Activity in the AI Receptionist tools.
Activity Monitoring & Audit Reports
Look beyond the feature name
Find the detail that matters to you.
Search capabilities, settings, and workflows across all 66 features.
Explore all 66 features below
Run the office
Keep customers, jobs, and money in order.
Customers & Jobs
Customer Records
Know your customer without digging through old notes.
- Customers, properties & contacts
- Messages, history & next steps
- Billing, files & account access
AI help from Rosie
Explore 11 capabilities
Customers & Jobs
Job Management
Keep the whole job together.
- Multi-visit jobs & crew work
- Work phase, equipment & evidence
- Quotes, invoices & follow-through
AI help from Ollie
Explore 10 capabilities
Customers & Jobs
Task Checklists
Get the details you need the first time.
- Required notes, photos & forms
- Custom steps & stop reasons
- Approval, history & signoff
Dispatch & Routing
Scheduling & Calendar
Make a plan your team can follow.
- Appointments & arrival windows
- Availability & repeat visits
- Changes & crew coordination
AI help from Bea
Explore 12 capabilities
Dispatch & Routing
Dispatch Board
Know who is going where.
- One map, one work list
- Manual assignment & route control
- Automatic dispatch & priorities
AI help from Bea
Explore 11 capabilitiesSales & Quotes
Quotes & Proposals
Make it easy to understand your quote.
- Line items, choices & pricing
- Branded proposals & proof
- Signatures, revisions & handoffs
AI help from Rosie and Felix
Explore 12 capabilities
Billing & Payments
Invoices & Payments
Know what is paid and what is not.
- Invoices & payment records
- Repeat billing & saved methods
- Disputes & collections
AI help from Sammy
Explore 13 capabilities
Sales & Quotes
Contracts & Agreements
Keep track of your promises.
- Agreements & signatures
- Contract dates & status
- Commercial account context
Customers & Jobs
Document Center
Find the right file when you need it.
- One place for work files
- Private by default
- Files stay with the work
Billing & Payments
Repeat Service Plans
Keep the next visit from getting missed.
- Separate service & billing schedules
- Seasonal visits & technician choices
- Plan care & payment follow-up
AI help from Sammy
Explore 11 capabilitiesBilling & Payments
Expenses & Vendors
Keep spending out of the shoebox.
- Purchase details & categories
- Review & reimbursement
- Billable costs & overhead
Field Work
Stock & Equipment
Know what you have before you send the crew.
- Stock, locations & transfers
- Truck loads & equipment lifecycle
- Products, variants & catalogs
Wildlife & Pest Operations
Warranties
Make warranty questions easier to answer.
- Coverage tied to sold work
- Final proof & activation
- Claims & return visits
AI help from Rosie
Explore 9 capabilitiesBilling & Payments
Collections & Chargebacks
Get paid for the work you already did.
- Collection cases
- Promises, plans & settlements
- Chargeback ledger
AI help from Sammy
Explore 9 capabilitiesSales & Quotes
Price Book & Catalog
Price every job the same way.
- Services & options
- Products, bundles & categories
- One price everywhere
AI help from Felix
Explore 9 capabilitiesTeam & Payroll
Subcontractors
Hire outside help without losing track.
- Contractor businesses
- Onboarding papers
- Terms for each brand
Get the work done
Give your crew the plan and the details.
Field Work
Field App
Give your crew the details in their pocket.
- Route, visit & customer context
- Photos, reports & completion
- Quotes, payments & team tools
AI help from Bea
Explore 15 capabilitiesField Work
Offline Field Mode
Keep working when the signal drops.
- Works with no signal
- Saved safely, sent on its own
- Know what has and hasn’t sent
Dispatch & Routing
Route Planning
Spend less of the day figuring out the route.
- Stop order & driving plan
- Appointments & work constraints
- Pins, changes & live estimates
AI help from Bea
Explore 13 capabilitiesDispatch & Routing
Live Technician Tracking
Answer “Where is my technician?” with a link.
- Live route progress
- Customer tracking links
- Location choices & staff control
AI help from Bea
Explore 13 capabilitiesDispatch & Routing
Vehicles & Maintenance
Keep your trucks ready for work.
- Vehicle records & assignments
- Maintenance history & costs
- Mileage & purpose
Dispatch & Routing
Time Off Task
Know where the day went, fairly.
- Measured the same way every day
- Real work outside visits counts
- Review, coach & spot patterns
Wildlife & Pest Operations
Cameras & Traps
See what needs a closer look.
- Equipment, pairings & deployment
- Images, batteries & equipment issues
- Human review & field action
AI help from Ollie
Explore 11 capabilitiesWildlife & Pest Operations
Wildlife Reports
Bring back a clear inspection report.
- Inspection questions & evidence
- Drafts & visit-linked reports
- Finished records & follow-up
Wildlife & Pest Operations
Pest Control Tools
Keep pest work and records together.
- Stations & check history
- Treatments & field records
- Recurring work & reporting
Wildlife & Pest Operations
Exclusion & Repair Work
Finish the work you sold.
- Purchased scope & repair evidence
- Crew visits & unfinished work
- Final signoff & warranty
Wildlife & Pest Operations
Pesticide & Compliance Records
Hand an inspector the records they ask for.
- Application records
- Records that stay put
- Inspections & reports
Wildlife & Pest Operations
Activity Monitoring & Audit Reports
Show customers and auditors what is happening at every site.
- One activity record per site
- Limits & corrective actions
- Reports, maps & portals
AI help from Ollie
Explore 12 capabilitiesWildlife & Pest Operations
Smart Sensors
Know the moment a trap closes, without driving out to look.
- Sensors on traps, stations and properties
- What each alert does
- Part of the job record
Field Work
Door-to-Door Sales
Know which doors may turn into work.
- Territories & door records
- Leads, estimates & next steps
- Team activity & results
Help your customers
Answer questions, win work, and stay in touch.
Phones & Answering
Business Phones
Keep the call with the customer.
- Browser, mobile & desk phones
- Menus, queues & call handling
- Voicemail & customer history
AI help from Rosie
Explore 16 capabilitiesPhones & Answering
Human Answering Support
You do not have to answer every call yourself.
- Coverage that fits your business
- Agents with your business context
- Calls, requests & operational handoff
AI help from Rosie
Explore 9 capabilitiesPhones & Answering
Call Guides
Help your team know what to say.
- Service-specific call guides
- Live prices & helpful prompts
- Review, learning & coaching
AI help from Felix
Explore 9 capabilitiesCustomer Messaging
Customer Messages
Stop checking a pile of inboxes.
- One customer thread across channels
- Live work & follow-up signals
- Replies & customer actions
AI help from Rosie and Ollie
Explore 10 capabilitiesCustomer Messaging
Business Email
Keep business email with the work.
- Company & personal addresses
- Customer threads & inbox review
- Safe reading & forwarding
AI help from Rosie
Explore 9 capabilitiesSales & Quotes
Leads & Follow-Up
Give each new lead a next step.
- Capture & lead context
- Pipeline & follow-up
- Quotes & booked-work checks
AI help from Rosie and Felix
Explore 9 capabilitiesWebsite & Marketing
Email & Text Campaigns
Reach the right customers without another list.
- Customer audiences
- Email, SMS & scheduling
- Campaign review & contact choices
Website & Marketing
Reviews & Feedback
Hear what customers think.
- Review requests & platforms
- Visit feedback & team context
- Review management & follow-up
AI help from Lucy and Flick
Explore 9 capabilities
Website & Marketing
Website Forms & Chat
Make your website part of your office.
- Contact forms & service requests
- Website chat & agent actions
- Booking & portal embeds
AI help from Rosie
Explore 9 capabilitiesWebsite & Marketing
Online Booking
Let customers book when it suits them.
- Service choices & guided selection
- Openings, details & payment
- Review, confirmation & recovery
AI help from Rosie
Explore 11 capabilitiesCustomer Messaging
Customer Account Page
Let customers handle the simple things.
- Visits, history & documents
- Quotes, invoices & payment methods
- Plans, warranties & your brand
AI help from Rosie
Explore 16 capabilitiesWebsite & Marketing
Website Builder
Turn website visits into service requests.
- Service, local & editorial pages
- Domain & business identity
- Requests & growth tools
AI help from Flick
Explore 10 capabilitiesWebsite & Marketing
Website & Search Growth
Know what your online marketing is doing.
- Search, local presence & content
- Approval-first website & ad work
- Leads through collected revenue
AI help from Flick
Explore 9 capabilitiesWebsite & Marketing
Company Branding
Make customer pages look like your business.
- Logo, colors & fonts
- Templates & live preview
- Consistent customer surfaces
Website & Marketing
Customer Referrals
Keep track of word of mouth.
- Campaigns & personal links
- Qualification & rewards
- Review, payouts & results
Your Branded Mobile Apps
Your company’s own staff and customer apps on the App Store and Google Play.
- One staff app for your whole team
- A customer app for each of your companies
- Your name, logo, and colors
- Publishing handled for you
Manage your business
Look after your team and see how things are going.
AI & Automation
AI Tools
Get help with the work you repeat.
- Customer questions & call context
- Field evidence & office review
- Customer care & measurement
AI help from Rosie and Bea and Ollie and Sammy and Lucy and Felix and Flick
Explore 9 capabilitiesAI & Automation
AI Phone & Text Assistants
Help callers when your hands are full.
- Voice, personality & company knowledge
- Service answers & real booking
- Account help, handoff & quality
AI help from Rosie
Explore 15 capabilitiesReports & Insights
Reports & Business Numbers
See how your business is doing.
- Business overview & financial views
- Sales, efficiency & warranty
- Job profit & reporting detail
Reports & Insights
Build Your Own Reports
Answer your own business questions.
- Six report sources
- Filters, sorting & grouping
- Results & CSV export
Reports & Insights
Your Home Screen
See what needs your attention.
- Choose your dashboard cards
- Work that needs attention
- Activity & business signals
AI & Automation
Automatic Follow-Ups
Do less of the same work by hand.
- Triggers & step sequences
- Customer-safe communication
- Review & outcome tracking
AI help from Lucy
Explore 9 capabilitiesTeam & Payroll
Team Management
Keep your team details in order.
- Staff records & directory
- Roles, companies & field access
- Schedules & employee records
Team & Payroll
Time & Payroll
Make payroll less of a paper chase.
- Hours, breaks & review
- Commissions & payroll runs
- Employee self-service
Team & Payroll
Training & Certificates
Know who is trained for the work.
- Courses, lessons & quizzes
- Learning paths & employee progress
- Licenses, CEUs & renewals
Team & Payroll
Commissions & Goals
Make commissions easier to check.
- Sales, service & booking commissions
- Scope, crew & payment rules
- Review, approval & payroll
Sales & Quotes
Document & Message Templates
Stop writing the same thing again.
- Standard business documents
- Agreements & field templates
- Customer messages & quote reuse
Customer Messaging
Alerts & Reminders
Find out what needs you.
- Work alerts & linked records
- Sound & channel preferences
- Useful route updates
Customer Messaging
Team Chat
Keep your team in touch.
- Direct messages & team rooms
- Office & field access
- Unread messages & coordination
Phones & Answering
On-Call Schedules
Know who is covering tonight.
- Primary & backup coverage
- Rotations & recurring patterns
- Reminders, export & related reporting
Platform & Setup
Multiple Companies
Run your brands without mixing them up.
- Separate company identities
- Phones, email & payments
- Team access & shared operations
Reports & Insights
Customer Follow-Up Needs
Know which customers need attention.
- Customer journey & history
- Gaps that need attention
- Health, feedback & retention context
AI help from Lucy
Explore 9 capabilitiesAI & Automation
Customer Care Follow-Ups
Keep customer care from falling through the cracks.
- One customer-care work queue
- Off, review & automatic modes
- Stop rules & real outcomes
AI help from Lucy
Explore 9 capabilitiesCustomers & Jobs
Property Details
Know more about the property before you quote.
- Available public property details
- Your own service history
- Evidence for the next visit
Platform & Setup
Setup & Training
You will not have to set this up alone.
- Plan the move
- Set up the operating basics
- Learn the connected workflows
Platform & Setup
Connect Your Other Tools
Keep the tools you still need.
- Supported business connections
- API access & permissions
- Webhooks & connector workflows
Platform & Setup
Your Data & API
Your records are always yours to take.
- Download everything
- Build on the API
- Live updates with webhooks
Clear answers. No sales jargon.
A few quick answers.
Choosing software is a business decision. Let’s make sure it fits the way you work.
Talk through your questionsDo I have to use all of these tools?
No. Start with the parts your business needs. The other tools are there when you need them.
Can I run pest and wildlife work?
Yes. Both kinds of work share your customer records, team, and payments.
Will you help me get started?
Yes. We help you plan setup, review which data can move, and train your team.
Your business. Your next chapter.
See what a better
working day looks like.
Bring your questions. We’ll show you how WildPipe fits the way your business works.