Use only the coverage you need
Choose nights, weekends, overflow, selected companies, or full-time handling.
Communication & Sales
24/7 Live Contact Center
Trained people answering inside your system, day or night
An answering service that emails you a name and phone number still leaves your office to qualify the lead, look up the customer, and book the work all over again.
Trained live agents answer calls, texts, chats, emails, forms, and booking questions inside WildPipe, with the company, customer, services, prices, hours, and real schedule in front of them.
One connected part of the complete WildPipe operating system. Included on every account with unlimited users and no per-feature charges. See pricing
W
WildPipeEvergreen Wildlife & Pest Interactive demo
PRWildPipe Connect
24/7 live agents · included
Handled todayBookedFollow-upAfter hours
Sarah Mitchell
Booked
Caller reports a raccoon in the attic. Asked about pricing and earliest availability.
Agent quoted your live $189 inspection price and booked Thursday 8–10 AM. Job created in your account.
Live agentBooked jobYour pricingYour calendar
Give every company trained live coverage for calls, texts, web chat, email, forms, and booking inquiries without sending agents into a disconnected answering-service portal.
Included live coverage with no per-call, per-booking, or per-interaction chargeDirect, after-hours, overflow, and company-by-company participation controlsWildlife- and pest-trained intake, qualification, booking, and follow-up
Top tools
Top tools to help you cover every customer without a handoff mess
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
Agents work in the real record
They see the customer history and write the lead, booking, note, or follow-up directly into WildPipe.
Every channel stays together
Calls, texts, chat, email, forms, and bookings remain one customer conversation.
No interaction meter running
Live contact-center coverage is included without per-call or per-booking charges.
Real-world scenarios
How this plays out in the field
Three jobs you have already run this month, and what WildPipe does with them.
1Real-world scenario
A Saturday-night bat caller reaches a trained agent who checks the service area, qualifies the situation, and puts the inspection request into the same dispatch workflow the office uses Monday.
2Real-world scenario
Your office is busy on another call, so overflow reaches a live agent who sees the repeat customer, the active warranty, and the right company before answering.
3Real-world scenario
A website visitor starts in chat, sends a photo, and asks for a quote. The agent keeps the entire exchange in one thread and hands the office a clear next action.
The takeaway
Cover nights, weekends, overflow, or the entire day while every interaction stays inside the customer record.
How it works
The day-to-day flow
Your crew works the way they already do. WildPipe keeps the property, the paperwork, and the money attached to it.
- 1
Choose the coverage
Set after-hours, overflow, company participation, or full-time routing.
- 2
A trained agent answers
The live company brief and customer context are already open.
- 3
Work continues in WildPipe
The booking, lead, message, or follow-up stays with your team in the same record.
What's included
All 8 pieces of 24/7 Live Contact Center
Nothing here is an upgrade or an add-on. Some of it gets specific — that is on purpose, because this work is specific. Our team turns on what you need during setup.
- Included live coverage with no per-call, per-booking, or per-interaction charge
- Direct, after-hours, overflow, and company-by-company participation controls
- Wildlife- and pest-trained intake, qualification, booking, and follow-up
- Calls, SMS, chat, email, forms, bookings, and leads in one agent workspace
- Live company brief with services, current prices, playbooks, areas, and hours
- Company-line calling, texting, email, scheduling, quoting, and invoicing tools
- AI-first, company-first, and live-agent routing with safe escalation paths
- Operational outcomes and response activity connected to the tenant CRM
The result for your company
Cover nights, weekends, overflow, or the entire day while every interaction stays inside the customer record.
We've got your back
You will not be setting this up alone
A specialist configures your services, prices, and workflow with you on a call, then trains your office and your techs before you go live.
Talk with our team
Tell us how your operation runs and we will show you exactly how this fits it — no pressure, no jargon.
Contact usSee what it costs
A flat 5% of the revenue you record. Every feature, unlimited users, and the 24/7 contact center included.
View pricingBrowse all 57 modules
This is one piece of the platform. The rest of your office, field, phone, and billing work lives here too.
All featuresFAQ
Still have questions? We've got answers.
What does 24/7 Live Contact Center actually do?
Trained live agents answer calls, texts, chats, emails, forms, and booking questions inside WildPipe, with the company, customer, services, prices, hours, and real schedule in front of them.
Who on my team would use it?
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
Is 24/7 Live Contact Center included with WildPipe?
Yes. Every feature is included. There are no upgrade tiers and no per-feature charges.
Can my whole team use it?
Yes. You get unlimited users, and each person sees the tools that fit their job.
Does it work on a phone in the field?
Yes. Techs get the same customer information and tools from the field app.
Ready to put 24/7 Live Contact Center to work?
Cover nights, weekends, overflow, or the entire day while every interaction stays inside the customer record.
No contract · Unlimited users · See how pricing works