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24/7 Contact Center

24/7 Answering Service for Pest & Wildlife Control

Choose how you want to use our professional contact center — handle calls during business hours yourself and let us cover nights and weekends, or let us handle everything. It is included with WildPipe at no additional charge.

Customer Messages in WildPipe: a customer text thread next to their account details

Key Features of WildPipe Connect

Our cloud contact center is built for pest control and wildlife control companies.

24/7 Phone Support

Route customer calls to the answering team for overnight, overflow, or full-time coverage.

Live Chat & Text

Manage customer inquiries through website chat and text, all handled by our expert team.

Fast Response Time

Prompt responses to all customer communications with fast answering times and minimal hold.

Pest & Wildlife Trained Staff

All representatives are trained in pest control and wildlife control specifics to properly qualify and convert leads.

Lead Qualification

The answering team asks about the customer’s needs and records the details for your staff.

Instant CRM Notifications

Receive immediate alerts about new bookings and important customer interactions.

Convert More Leads

Convert more leads into booked jobs

Our industry-trained agents know pest and wildlife work, so they qualify leads, answer customer questions, and book work directly into WildPipe. Every call, text, chat, and booking becomes part of the same customer record.

  • No per-minute or per-call charges
  • No per-booking or per-interaction fees
  • Use after-hours only or around the clock
  • Every interaction is connected to your CRM
Customer Messages in WildPipe: a customer text thread next to their account details

One step at a time

Here’s how it works.

  1. Customers call, text, or chat

  2. A trained agent answers and qualifies the need

  3. The lead or booking is entered directly into WildPipe

  4. Your team receives the context and can continue the workflow

Your Coverage, Your Way

Live support without a separate answering-service bill

Use WildPipe Connect for after-hours and overflow coverage, or let trained agents handle every interaction.

  • No per-minute or per-call charges
  • No per-booking or per-interaction fees
  • Use after-hours only or around the clock
  • Every interaction is connected to your CRM

System Highlights

01

No per-minute or per-call charges

02

No per-booking or per-interaction fees

03

Use after-hours only or around the clock

04

Every interaction is connected to your CRM

Included with WildPipe

No per-minute, per-call, per-booking, or per-interaction charges

A little more clarity

24/7 Answering Service for Pest & Wildlife Control FAQ

Ask us a question
How much does WildPipe Connect cost?

Nothing extra. Connect is included in your WildPipe platform fee. Unlike a traditional answering service, there are no per-minute charges, no per-call charges, and no per-booking or per-interaction fees. There is no separate answering-service usage charge.

Can I use Connect for after-hours only?

Yes. You decide when calls route to WildPipe agents, including nights, weekends, holidays, overflow, or full-time coverage.

Are your agents trained in pest and wildlife control?

Yes. Representatives are trained on both pest control and wildlife control terminology, services, customer concerns, and lead qualification.

Do bookings go directly into my CRM?

Yes. Agent-created leads and bookings enter WildPipe directly and notify your team immediately.

Can Connect handle chat and text messages?

Yes. Agents can cover phone, SMS, web chat, and booking or form inquiries in the same customer conversation.

Your next chapter

Ready to use 24/7 Answering Service for Pest & Wildlife Control?

Convert more leads into booked jobs

Free account creation · Activation after onboarding · See platform fees