The customer and the property
One history per customer and address: every call, visit, quote, photo, and payment.
What’s Your Wild?
Pick one and we will show your kind of work first.
How WildPipe works
Follow one job from the first call to the final payment.
Pick a wildlife job or a recurring pest plan. Each step shows what your team does, what WildPipe does on its own, and what that step looks like when the tools are not connected.
Choose a job to follow
Same system, two kinds of work.
A raccoon in the attic, from a 9 PM call to a paid, warrantied job.
One invented customer over one week. Eight steps, one customer record, and nobody retypes a thing.
1Tue 9:12 PM· Step 1 of 8
A raccoon wakes a customer up
The office is closed. Your AI phone assistant answers in your company’s name, asks what they are hearing, explains the service and price, and can book a real opening or save the request for your team.
What WildPipe does on its own
- Answers at any hour in your company’s name
- Quotes your real services and prices, never made-up ones
- Books an actual open time or saves the request for staff
Without connected tools: The call goes to voicemail. By morning, they have already called the next company on the list.
AI help on this step: Rosie, AI Receptionist
More about AI Phone & Text Assistants
2Tue 9:16 PM· Step 2 of 8
The whole call lands in one place
The recording, a written summary, and the booking sit in that customer’s conversation, next to any texts, emails, and web chats.
What WildPipe does on its own
- Recording and summary saved to the customer
- Texts, email, and chat in the same thread
- The booking appears right next to the conversation
Without connected tools: Someone replays a voicemail, writes a sticky note, and types the address into the schedule by hand.
AI help on this step: Rosie, AI Receptionist, Ollie, AI Wildlife Watch
More about Customer Messages
3Wed 7:00 AM· Step 3 of 8
The visit goes on a route
Dispatch places the stop on the right technician’s day, and the route is planned around promised arrival windows and property access hours.
What WildPipe does on its own
- Stop placed on a technician’s route
- Order planned around arrival windows and access hours
- Dispatchers can still drag, pin, or reassign any stop
Without connected tools: Whoever gets in first rebuilds the day on a whiteboard or a spreadsheet.
AI help on this step: Bea, AI Dispatcher
More about Dispatch Board
4Wed 8:40 AM· Step 4 of 8
Your technician heads out
The stop, notes, checklist, and customer history are on their phone. The customer gets an on-the-way text with a live tracking link.
What WildPipe does on its own
- Job details and history on the technician’s phone
- On-the-way text with live tracking
- Work saved on the phone when signal is weak and sent later
Without connected tools: The technician calls the office for the gate code while the customer calls asking when they will arrive.
AI help on this step: Bea, AI Dispatcher
More about Field App
5Wed 9:25 AM· Step 5 of 8
Quote approved on the spot
Traps go out and the technician builds a quote with required, recommended, and optional work. The customer picks what they want and signs.
What WildPipe does on its own
- Required, recommended, and optional work on one quote
- Customer chooses options and signs on the phone
- Entry-point photos attached to the quote
Without connected tools: Measurements on a clipboard, a quote typed up that night, and a follow-up call two days later.
More about Exclusion & Repair Work
6Fri 6:14 AM· Step 6 of 8
A camera spots the catch
A trail camera on the trap sends a photo. AI flags the likely capture in Camera Watch, your team confirms it, and a pickup stop is sent to the route.
What WildPipe does on its own
- Camera photos pulled in and matched to the job
- Likely captures flagged for a person to confirm
- Pickup stop added to the route
Without connected tools: Someone scrolls through a camera app for every job, or the customer calls to tell you.
AI help on this step: Ollie, AI Wildlife Watch
More about Cameras & Traps
7Next Tue· Step 7 of 8
Repairs signed off and warrantied
The technician photographs each sealed entry point, the customer signs off, and a warranty for the exact work done is created.
What WildPipe does on its own
- A photo for every sealed entry point
- Customer signs off on the finished work
- Warranty written for exactly what was done
Without connected tools: The warranty lives in someone’s memory until the animal comes back.
AI help on this step: Rosie, AI Receptionist
More about Warranties
8Next Tue· Step 8 of 8
Paid from a text
The customer pays from the invoice link or their account page. The payment, invoice, photos, and warranty all stay with the job.
What WildPipe does on its own
- Invoice link sent by text or email
- Pay from the link or the customer’s account page
- Payment, photos, and warranty kept with the job
Without connected tools: A paper invoice in the mail, a check two weeks later, and a manual entry in the books.
AI help on this step: Sammy, AI Collector
More about Invoices & Payments
A quarterly pest plan, from an online booking to the bill that runs itself.
One invented customer over a year of service. Seven steps, and the plan keeps itself on schedule.
1Sunday night· Step 1 of 7
Booked online
A homeowner picks quarterly pest control on your website, chooses an open time, reads the plan terms, and agrees.
What WildPipe does on its own
- Open times come from your technicians’ real schedules
- Plan terms shown before they agree
- A card can be required at booking, based on your settings
Without connected tools: A contact form that someone calls back on Monday, if they remember.
AI help on this step: Rosie, AI Receptionist
More about Online Booking
2Sunday night· Step 2 of 7
The plan is set up once
How often you visit and how often you bill are set separately, so a quarterly visit can be billed monthly. The customer gets a welcome message with the schedule, price, and how to cancel.
What WildPipe does on its own
- Visit schedule and billing schedule set separately
- Seasonal months and skipped visits supported
- Welcome message with schedule, price, and how to cancel
Without connected tools: A spreadsheet of who is due when, plus a separate billing tool you keep in sync by hand.
AI help on this step: Sammy, AI Collector
More about Repeat Service Plans
3About a week before· Step 3 of 7
The next visit shows up on its own
Each upcoming visit appears in dispatch ahead of time, with the customer’s usual technician when they are available. The customer gets a text to confirm or move it.
What WildPipe does on its own
- Upcoming visit added to dispatch ahead of time
- Usual technician preferred when available
- Confirm or reschedule link sent by text
Without connected tools: Someone prints a due list every week and calls each customer one by one.
AI help on this step: Bea, AI Dispatcher
More about Route Planning
4Service day· Step 4 of 7
The treatment is recorded at the stop
The technician records the product, EPA number, rate, amount, and target pest, checks the bait stations, and adds photos.
What WildPipe does on its own
- Steps you require must be done before the stop can close
- Every record tied to the customer and the technician
- Records ready for review and reporting
Without connected tools: Paper service tickets typed in at the end of the week, with blanks nobody can fill in.
More about Pesticide & Compliance Records
5Any time· Step 5 of 7
The customer sees their plan
In their account page, the customer sees their plan, next visit, billing schedule, and whether a card is on file, and can report new pest activity.
What WildPipe does on its own
- Plan, next visit, and billing in one view
- New activity reported from the account page
- A prompt to add a card when none is saved
Without connected tools: They call the office to ask when you are coming and what they are paying.
AI help on this step: Rosie, AI Receptionist
More about Customer Account Page
6Each billing cycle· Step 6 of 7
Billing runs on schedule
Each billing cycle creates the invoice and charges the card on file when autopay is on. A deposit paid at booking is credited on the first bill.
What WildPipe does on its own
- Invoices created on your billing schedule
- Card charged automatically when autopay is on
- Option to bill only after each visit is done
Without connected tools: A month-end invoicing day and a stack of cards to charge by hand.
AI help on this step: Sammy, AI Collector
More about Invoices & Payments7When a card fails· Step 7 of 7
A declined card does not slip by
If an automatic payment fails, WildPipe retries it on a schedule, texts the customer a secure link to update their card, and alerts your team and pauses billing after the last try.
What WildPipe does on its own
- Retries on a schedule you set
- Secure card-update link sent to the customer
- Billing paused and staff alerted after the last try
Without connected tools: A declined charge nobody notices until the customer is three visits behind.
AI help on this step: Lucy, AI Account Manager
More about Customer Care Follow-Ups
Why nothing gets retyped
Every step reads and writes the same four things.
That is the whole trick. The phone assistant, the dispatcher, the technician, and the customer all work from one copy of the customer, the work, and the money.
The conversation
Calls, texts, email, web chat, and the AI assistant all write to the same thread.
The work
Jobs, visits, routes, and field records that the office and technicians see the same way.
The money
Quotes, invoices, payments, autopay, and warranties attached to the work they belong to.
Your AI team works every step
Meet the whole AI Team
Rosie, AI ReceptionistAnswers your phones, texts and website chat, and books real appointments into open times.Meet Rosie
Bea, AI DispatcherAssigns new visits to the right tech and keeps every route inside shift hours.Meet Bea
Ollie, AI Wildlife WatchReviews trail-camera photos for trapped animals, equipment problems and tampering.Meet Ollie
Sammy, AI CollectorFollows up on unpaid bills and failed card payments so money does not slip away.Meet Sammy
Lucy, AI Account ManagerKeeps customers happy and coming back with timely, polite follow-ups.Meet Lucy
Felix, AI Sales CoachGuides your team through sales calls and helps them get better every week.Meet Felix
Flick, AI MarketerHelps you show up on Google and in AI search, and shows which marketing brought paying customers.Meet Flick
Room to grow
Start with what your business needs.
Most companies start with customers, scheduling, routes, the field app, and invoicing. Phones, the answering team, online booking, and your website are there when you want them, and turning them on does not change your price.
If an essential wildlife or pest control workflow is missing, we build it into WildPipe rather than send you to another core software vendor.
Switch with a plan
Plan the switch before you change your day.
Bring a real pest visit or wildlife job to your demo. We’ll walk through it together, review your current tools, and agree on what needs to be ready before you go live.
- 01
You show us what matters
Bring your service list, prices, team roles, and the tools you use today. Show us a recurring pest visit and a wildlife project if you handle both.
- 02
We bring over all the data you want
Export your files from your old software, leaving out saved card numbers. Customers, service addresses, plans, history and balances go through the import tool, checked row by row first; anything else you want to keep, our team imports for you.
- 03
We prepare and check together
Review imported samples, service prices, staff access, phone routing, and payment setup. Confirm any number-porting or website changes with your current providers before cancelling them.
- 04
Your team practices before go-live
Walk through booking, a field visit, and billing. Agree on training, any remaining gaps, and a go-live date based on your setup—not a promised one-day switch.
We set up your account with you and turn it on once your services, prices, and team are ready, so nobody starts in an empty system. Keep your current system running until you have checked the records we moved together.
Is the AI real, or just a chatbot?
Real. WildPipe’s AI team answers phone calls and books into real open times, plans routes, reviews trail-camera photos, follows up on unpaid bills and coaches sales calls. Every teammate works inside WildPipe and records what it did on the same customer record your team uses, and you choose what each one may do on its own.
Is this for a business my size?
WildPipe supports a one-person business, a growing team, or several locations. Start with the tools you need. You can add staff without a per-person software fee.
Can I run both pest and wildlife work?
Yes. Recurring pest visits and wildlife jobs share the same customers, schedule, and payments. Each type of work keeps the details it needs.
Do I have to use everything?
No. Most companies start with customers, scheduling, routes, and invoicing. Phones, the answering team, online booking, and your website are there when you want them, and turning them on does not change your price.
Do I have to use the answering team?
No. Human contact-center support is included, but you choose whether to use it. We can help you set up after-hours or overflow coverage.
Will you help me switch?
Yes. We import all the data you want to keep from your current system, plan setup with you, give you a named contact for your first six months, and train your team. We replace the software and add-ons you pay for today, and if an essential pest or wildlife workflow is missing, we build it. Timing depends on your data and setup needs.
How do we get started?
Create your account, then we set it up with you: your services, prices, customers, and phones. We turn it on when your team is ready and walk them through it, so nobody starts in an empty system.
Who helps my team when we need support?
You can reach WildPipe support by phone, text, or chat, 24 hours a day. This is help for you and your staff, separate from the Connect team answering your customers. Both are included.
What does it cost?
The platform fee is 5% of the payments you record through WildPipe, with software, unlimited users, and the answering team included. The pricing page compares that with what you pay today. Payment processing fees are separate.
Your next chapter
Now picture your own work here.
Bring a real job to your demo. We will run it from the first call to the paid invoice.
Free account creation · Activation after onboarding · See platform fees