Make warranty questions easier to answer.
Keep coverage, dates, and claims with the customer’s job. See what is covered before you plan a return visit.
Fourteen months later
“Is that still covered?” Answered in seconds.
An example call about sealed work, with the coverage on screen instead of in someone’s memory.
HomeownerSomething’s back in the attic, right by the vent you sealed last year.
Your officeThat vent is one of the covered items on your warranty. Let’s get someone out to inspect it.
Specific, not vague
Covered means a named item, not the whole house.
On the warranty
- The purchased items that were sealed or repaired
- The dates the coverage runs
- The job and invoice it belongs to
Kept off it, on purpose
- Options the customer declined
- Work that isn’t warrantable
- Anything else on the property you never touched
How coverage starts
Signed off, paid, then covered.
- 1
Final signoff
Completion photos for each item, the tech’s certification and the customer’s signature.
- 2
Paid in full
Coverage activates once the linked invoice is paid, and pauses if the payment is reversed.
- 3
A claim comes in
Check it against the exact covered item and the service history before you schedule.
Real screens
Look up a warranty.
Tap the highlighted spot, or use Next.Step 1 of 3
Part of Wildlife & Pest Operations
Coverage tied to the work that was sold.
Warranties come from signed-off jobs and paid invoices, and customers can see theirs in the portal.
Comes in from
Quotes
An accepted quote sets the project scope your crew has to finish.
Comes in from
Dispatch
Trap checks, pickups, and treatments arrive on the right route.
What happens here
Warranties
- 1Coverage tied to sold work
- 2Final proof & activation
- 3Claims & return visits
Same customer, same job, same record.