AI Receptionist · the Raccoon
Meet Rosie, your AI Receptionist.
“I pick up every call, text and chat, day or night.”
Rosie answers the phone, the texts and the website chat for your business, day and night. She knows your services and prices, books real visits, and hands the conversation to your team when a person should take it.
What Rosie does
Answers your phones, texts and website chat, and books real appointments into open times.
- Answers phone calls in a natural voice, any hour, in English or Spanish
- Answers customer texts and website chat
- Explains your services and prices from your own price list
- Books visits into times your techs actually have open
- Checks your hours and whether an address is in your service area
- Calls or texts back voicemails and hang-ups
- Texts a code to confirm who a customer is before sharing account details
- Hands the call to a person, and tells them why, when it should
A day with Rosie
What it looks like in a real day.
- 1
9:12 PM
A raccoon wakes a homeowner up
The office is closed. Rosie answers in your company’s name, asks what they are hearing, explains the service from your price list and offers a real open time.
- 2
9:16 PM
The visit is booked or saved
If your settings allow it, she books the visit. If not, she saves the request for your office to review. The call, a written summary and the request sit in the customer’s conversation.
- 3
10:40 PM
A voicemail gets a reply
When you turn on follow-ups, Rosie texts or calls back customers who left a voicemail, and stops the moment your team reaches them.
- 4
Next morning
Your team picks up where she left off
Bea already has the new visit for dispatch, and anything Rosie could not finish is waiting as a task for your office.
Where Rosie works
Rosie works inside the same tools your team uses.
Each one has its own page that shows the screens, what your team does there and how it connects to the rest of WildPipe.
AI Phone & Text Assistants
Answers calls, texts and chat in your company’s name and books real visits.
See AI Phone & Text AssistantsCustomer Messages
Every call, text and chat she handles is saved in that customer’s conversation.
See Customer MessagesBusiness Phones
Answers on your business numbers and passes calls to your team when a person should take over.
See Business PhonesWebsite Forms & Chat
Answers the chat on your website.
See Website Forms & ChatOnline Booking
Offers the same open times your online booking shows, from your techs’ real schedules.
See Online BookingLeads & Follow-Up
Saves callers who don’t book yet so your team can follow up.
See Leads & Follow-UpHuman Answering Support
Passes callers to WildPipe’s human answering team when you use it.
See Human Answering Support
Can callers still reach a person?
Yes. Rosie hands the call to your team, and tells them why, when a customer asks or when she should. Emergencies always go to a person.
Does Rosie make up prices?
No. She only quotes prices from your own price list and books only times your techs actually have open.
Does she speak Spanish?
Yes. On the phone she switches to Spanish when the caller speaks or asks for it.
Your next chapter
Put Rosie to work.
Book a demo and watch Rosie handle real work for a pest or wildlife business like yours.
Free account creation · Activation after onboarding · See platform fees