Find out what needs you.
Get updates about work that needs attention. Open the linked job, message, or task from the alert.
The right person, right away
Alerts that open the thing they’re about.
Tap the alert and you’re on the task, conversation or course behind it.
- Receive alerts for supported work, messages, and follow-up events.
- Open the linked task, conversation, or other record from the notification.
- Keep alerts connected to the relevant office or field workflow.
No alert fatigue
Fewer buzzes, so the important ones get noticed.
Grouped route notices
Several new stops become one message, not one per stop.
Only real news
Reordering a route doesn’t send a “new stop” alert.
Your sounds
Call and message sounds set apart from team chat.
Real screens
Set notification preferences.
Tap the highlighted spot, or use Next.Step 1 of 2
Reading it isn’t doing it
The alert points to the work. The work finishes it.
Clearing an alert doesn’t complete anything. The task, message or course is still where the real work gets done.
Part of Customer Messaging
Alerts from every part of the system.
Dispatch, conversations, training and on-call all send alerts that link back to the record.
Comes in from
Phones & AI
Calls, voicemails, and AI assistant requests land in the same conversation.
Comes in from
Website
Forms, chats, and bookings from your website arrive as conversations.
What happens here
Alerts & Reminders
- 1Work alerts & linked records
- 2Sound & channel preferences
- 3Useful route updates
Same customer, same job, same record.