Know who is covering tonight.
Plan who handles after-hours work. Connect the schedule to your phone routing and on-call pay rules.
Settle it in advance
Whose weekend is it? It’s on the schedule.
Primary
The technician on call for each date.
Backup
An optional second person.
Handoff notes
Context for the next person.
Calendar export
Put the schedule on everyone’s calendar.
Fair rotations
Rotate weekends without a spreadsheet.
An example: rotate weekend coverage across four techs, keep a backup on each date, and adjust one holiday by hand.
- Build assignments across a date range.
- Set rotation order and skip selected weekdays.
- Create recurring weekday patterns and apply them to the schedule.
Real screens
Plan on-call coverage.
Tap the highlighted spot, or use Next.Step 1 of 3
Profitable after-hours work
Route the night calls to whoever’s on.
Set up phone routing to use the active schedule and choose what happens if nobody answers. Reminders and on-call pay settings sit alongside it.
- Choose supported on-call notification channels.
- Export schedule information for a calendar.
- Use related on-call activity and pay settings alongside routing configured to use the schedule.
Part of Phones & Answering
The schedule your phone system follows.
On-call assignments connect to call routing, alerts and pay.
What happens here
On-Call Schedules
- 1Primary & backup coverage
- 2Rotations & recurring patterns
- 3Reminders, export & related reporting
Same customer, same job, same record.