Starter
$300/month for 30 calls; $11.50 per extra call.
WildPipe: Included.
What’s Your Wild?
Pick one and we will show your kind of work first.
Paying Smith.ai per call?
WildPipe vs Smith.ai
No per-call answering bill. No per-booking add-on.
Smith.ai’s published per-call pricing
From Smith.ai’s receptionist pricing page.
Booking
$1.50 per call.
WildPipe: Included.
Notifications
$0.50 per call.
WildPipe: Included.
Recording and transcript
$0.25 per call.
WildPipe: Included.
The short version
Why WildPipe beats Smith.ai.
Smith.ai’s receptionists are well reviewed, and its pricing is published: plans start at $300 for 30 calls, with overages and per-call add-ons for booking, notifications, and recording. WildPipe includes human and AI answering, booking into your real schedule.
- 1No per-call or per-booking charges
- 2Books into real technician availability
- 3Human and AI answering together
What Smith.ai users report
The complaints we built WildPipe to fix.
“Booking costs extra on every call.”
Smith.ai lists appointment booking at $1.50 per call, plus per-call charges for notifications and recordings.
Source: Smith.ai pricingHow WildPipe fixes itBooking, notifications, and recordings are included.
“Overages made the plan uneconomical.”
A recent reviewer exceeded their plan and was offered a larger block that didn’t fit their needs.
Source: Capterra reviewsHow WildPipe fixes itBusy season doesn’t change your answering bill.
“Calendar booking, not route booking.”
An outside receptionist books into whatever calendar your integration exposes.
Source: Smith.aiHow WildPipe fixes itWildPipe’s answering books into real technician availability and checks it again before saving.
Pest and wildlife, side by side
Two real jobs, run both ways.
Pest control
40 calls in a rainy week
In Smith.aiOverage calls plus booking add-ons.
In WildPipeThe same answering coverage, with no change to your bill.
Wildlife control
Wildlife referral question
In Smith.aiHandled per your script.
In WildPipeOur answering team and AI follow your rules, and injured-wildlife callers get the right referral.
Feature by feature
WildPipe and Smith.ai, area by area
Area
WildPipe
Smith.ai
Core focus
WildPipeComplete pest-and-wildlife operating platform with native AI and live agents
Smith.aiAI and human front-office workforce integrated with external business systems
Human handoff
WildPipeIncluded contact-center agents share tenant CRM and booking context
Smith.aiAI can invoke live agents for caller-, business-, or AI-initiated escalation
System context
WildPipeServices, prices, customers, companies, availability, jobs, and communication history are native
Smith.aiData lookups and automations connect through integrations and custom implementation
After booking
WildPipeDispatch, route, field evidence, invoice, payment, and follow-up remain in WildPipe
Smith.aiPublished scope centers on front-office intake, conversion, and workflow handoff
Your AI team in WildPipe
Meet the whole AI Team
Rosie, AI ReceptionistAnswers your phones, texts and website chat, and books real appointments into open times.Meet Rosie
Bea, AI DispatcherAssigns new visits to the right tech and keeps every route inside shift hours.Meet Bea
Ollie, AI Wildlife WatchReviews trail-camera photos for trapped animals, equipment problems and tampering.Meet Ollie
Sammy, AI CollectorFollows up on unpaid bills and failed card payments so money does not slip away.Meet Sammy
Lucy, AI Account ManagerKeeps customers happy and coming back with timely, polite follow-ups.Meet Lucy
Felix, AI Sales CoachGuides your team through sales calls and helps them get better every week.Meet Felix
Flick, AI MarketerHelps you show up on Google and in AI search, and shows which marketing brought paying customers.Meet Flick
Switching from Smith.ai
How we move you over.
Smith.ai uses a forwarded number. We’ll set up your WildPipe phone lines and coverage first, then you switch forwarding.
Fair credit
What Smith.ai does well
- Flexible AI-first, hybrid, or human-first front-office model
- 24/7 North American live-agent network
- Detailed intake, qualification, scheduling, routing, recordings, transcripts, and summaries
- Broad integrations and home-service positioning
It may still suit you if: You want an AI-first, hybrid, or human-first receptionist integrated with your existing CRM, calendar, and workflow tools.
Why owners trust WildPipe
Built by people who do this work.
WildPipe was built by wildlife control professionals who hold NWCOA Certified Wildlife Control Operator and Advanced Wildlife Control Operator credentials, with ongoing guidance from experienced industry consultants. Every feature page shows exactly what you get, and our comparisons give other software fair credit using public information, never guessed pricing.
Why do owners switch from Smith.ai to WildPipe?
Smith.ai’s receptionists are well reviewed, and its pricing is published: plans start at $300 for 30 calls, with overages and per-call add-ons for booking, notifications, and recording. WildPipe includes human and AI answering, booking into your real schedule.
Are WildPipe’s receptionists in North America?
Ask us about current answering-team coverage in your demo, and listen to how they handle your call types.
Can I choose AI-first or human-first?
Yes. Choose who answers by company, by caller type, and by time of day.
Can I bring my data over from Smith.ai?
Smith.ai uses a forwarded number. We’ll set up your WildPipe phone lines and coverage first, then you switch forwarding.
Is Smith.ai ever the better choice?
It can be. Smith.ai may suit you better if you want an AI-first, hybrid, or human-first receptionist integrated with your existing CRM, calendar, and workflow tools.
Your next chapter
Ready to leave Smith.ai behind?
Bring a real pest job and a real wildlife job. We’ll run both from the first call to the paid invoice, and plan your switch around your season.
Free account creation · Activation after onboarding · See platform fees