# WildPipe Terms of Service **Last Updated**: August 28, 2026 **Entity**: WildPipe, LLC **Contact**: staff@wildpipe.com | +1-877-945-3747 These Terms of Service ("Terms") govern access to and use of the WildPipe website, web application, mobile applications, and related services ("Services") operated by WildPipe, LLC. ## 1. Acceptance of Terms By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. ## 2. Description of Services WildPipe provides a cloud-based operating system for wildlife and pest control companies, including CRM, field management, dispatch, quoting, invoicing, payments, communications, camera/trap monitoring, and contact-center services. ## 3. Account Registration & Security You agree to provide accurate and complete account information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. ## 4. Subscription & Commercial Terms - WildPipe services are billed based on a flat 5% platform fee on recorded revenue. - WildPipe Connect live answering and core modules are included without per-booking or per-interaction fees. - Third-party merchant payment processing fees are billed separately by payment gateways. ## 5. Cancellation Policy You may cancel your WildPipe account at any time by contacting cancel@wildpipe.com. Services continue through the end of the current billing cycle. Data export requests must be completed prior to termination. ## 6. SMS Messaging Terms When you separately opt in on the WildPipe contact form, WildPipe may send service and account text messages about inquiries, appointments, scheduling, quotes, invoices, payments, and service updates, or marketing text messages about offers and promotions, according to the option you selected. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Carriers are not liable for delayed or undelivered messages. See the WildPipe Privacy Policy for how mobile information and consent are handled. ## 7. Acceptable Use You agree not to use the Services for any unlawful purpose, violate telecommunications regulations (including A2P 10DLC compliance), attempt unauthorized access to other tenant data, or interfere with platform operations. ## 8. Intellectual Property & Customer Data WildPipe retains all intellectual property rights in the software and platform. You retain all ownership rights in your business data. ## 9. Warranty & Limitation of Liability The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, WildPipe, LLC disclaims all warranties and shall not be liable for indirect, incidental, special, or consequential damages. ## 10. Contact Questions regarding these Terms may be directed to staff@wildpipe.com or +1-877-945-3747.