# Switch without starting over. Bring everything with you. We import all the data you want to keep, replace every tool you pay for today, and if something your business needs is missing, we build it. ## Our promise when you switch - **We bring all the data you want**: Customers, every service address, recurring plans with their price and schedule, past service history and open balances come over with the import tool. Anything else your old software exports, our team imports for you. - **You check before anything is saved**: Every file is checked row by row first. Nothing is saved until you say so, and an import can be undone. Afterwards a switching scorecard shows whether your plans are billing and getting visits. - **A named person, not a ticket queue**: You get a named WildPipe contact for your first six months, a setup call with our team, and regular check-ins while you settle in. - **We replace everything**: Software, phones, the answering service, your website, the add-on apps. One system and one bill instead of a pile of subscriptions. - **Missing something? We build it**: If an essential pest or wildlife workflow is missing, we build it into WildPipe instead of sending you to another vendor. - **Keep your old system until you are sure**: Run both side by side until you have checked the records we moved together. Cancel the old one when you are ready. ## What we bring over - **Customers and contacts**: Names, phones, emails, billing address and notes. Existing customers are matched, never doubled. - **Every service address**: Several properties per customer stay with the right customer. - **Recurring plans**: Service, price, how often you visit, how often you bill, and the preferred technician. Billing picks up on the next period. - **Past service history**: Earlier visits, products and notes show on the customer’s record for office and field. - **Open balances**: What each customer still owes becomes an open invoice. - **Everything else you want to keep** (our team imports it): Files, photos, treatment records, equipment and bait stations, agreements or anything else your old software exports. Send it to our team and we bring it over. ## One fee instead of the whole pile Most owners pay for a CRM, then add-ons, then phones, an answering service, a website and a handful of apps. Card processing comes on top of all of it. **What you pay today:** - Your software subscription - Add-on modules and per-user seats - Phones, texting and call recording - An answering service - Website, SEO and review tools - Payment processing **With WildPipe:** - 5% of the payments you record through WildPipe - Everything else above is included - Payment processing Payment processing is on both bills. It is your processor’s fee, so it stays the same either way. Everything else is replaced. Compare your own numbers with the [cost calculator](https://wildpipe.com/pricing#stack-calculator). ## How the switch works 1. **Tell us what you use today**: Your old software, the add-ons, your phones and answering. Bring a real pest visit and a wildlife job if you do both. 2. **Send your exports**: Download your customer, plan, history and balance files from your old software. Send us anything else you want to keep. 3. **Check and import together**: We check every row with you, fix what does not fit, then import. Anything the tool cannot read, our team brings over for you. 4. **Set up and practice**: Services, prices, phones, payments and team access. Your team practices booking, a field visit and billing before go-live. 5. **Go live, then cancel the old tools**: Your named contact checks in as you settle in. Cancel the old subscriptions once you have checked everything moved. ## Switching from - [Switching from FieldRoutes](https://wildpipe.com/compare/fieldroutes) - [Switching from GorillaDesk](https://wildpipe.com/compare/gorilladesk) - [Switching from PestPac](https://wildpipe.com/compare/pestpac) - [Switching from Briostack](https://wildpipe.com/compare/briostack) - [Switching from Pocomos](https://wildpipe.com/compare/pocomos) - [Switching from Jobber](https://wildpipe.com/compare/jobber) - [Switching from Housecall Pro](https://wildpipe.com/compare/housecallpro) - [Switching from ServiceTitan](https://wildpipe.com/compare/servicetitan) ## Questions ### What data can you bring over? All the data you want to keep. Customers, every service address, recurring plans, past service history and open balances come over with the import tool. Anything else your old software exports, such as files, treatment records, equipment or agreements, our team imports for you. ### Will an import mess up my records? No. Every file is checked first and nothing is saved until you choose to import. Customers you already have are matched instead of added twice, and an import can be undone. ### Who helps me switch? A named WildPipe contact for your first six months, a setup call with our team, and regular check-ins. You can also reach our support team by phone, text or chat any time. ### What if WildPipe is missing something I use today? Tell us. If it is an essential pest or wildlife workflow, we build it into WildPipe instead of sending you to another vendor. ### How does the cost compare to what I pay now? WildPipe charges 5% of the payments you record through it and replaces your software, add-ons, phones, answering service, website and growth tools. Payment processing is separate, just like it is with any software, so it stays the same either way. ### Do I have to cancel my old software first? No. Keep it running until you have checked the records we moved together, then cancel it. ### Do my saved customer cards come over? Saved card numbers can never be exported as a file by any software. They move through a secure transfer between payment processors, which we plan with you during setup. [Plan my switch](https://wildpipe.com/contact)