More reviews without asking twice
The request goes out after the work is done.
Communication & Sales
Reputation Management
More five-star reviews, fewer surprises on Google
The homeowner thrilled that the bats are gone will leave a review if you ask that day. The unhappy one will post whether you ask or not.
Ask the happy customers for the Google review after the raccoon is gone, and catch the unhappy one before he posts.
One connected part of the complete WildPipe operating system. Included on every account with unlimited users and no per-feature charges. See pricing
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WildPipe/ Evergreen Wildlife & PestInteractive demo
EWLive product view
Reputation Management
Automate review requests, collect surveys, draft responses, and connect reputation to technician and service performance.
Review request automationNPS and customer surveysAI-assisted responses
Conversion pipeline
+18.4%
Top source
Google Business Profile
17 leads · 8 booked
Conversion rate47.1%
Booked revenue$8,420
Cost per lead$18.20
Top tools
Top tools to help you build your online reputation
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
Bad news comes to you first
Unhappy answers route to the office, not to Google.
Easier replies
Help drafting the response to a review.
See which techs earn them
Feedback tied to the tech who ran the job.
Real-world scenarios
How this plays out in the field
Three jobs you have already run this month, and what WildPipe does with them.
1Real-world scenario
A bat exclusion wraps up and the homeowner gets a short request. She leaves a five-star review that night.
2Real-world scenario
A customer is unhappy about a missed quarterly visit. The private feedback hits your phone and you fix it before it’s public.
3Real-world scenario
One tech consistently earns the best feedback — so you know who to put on the difficult accounts.
The takeaway
Turn completed work into reviews and actionable customer feedback.
How it works
The day-to-day flow
Your crew works the way they already do. WildPipe keeps the property, the paperwork, and the money attached to it.
- 1
The job finishes
The customer gets a short request.
- 2
They answer
A public review or private feedback.
- 3
You act
Thank them, or fix it fast.
What's included
All 8 pieces of Reputation Management
Nothing here is an upgrade or an add-on. Some of it gets specific — that is on purpose, because this work is specific. Our team turns on what you need during setup.
- Review request automation
- NPS and customer surveys
- AI-assisted responses
- Technician recognition
- Configurable survey triggers and review platforms
- Review verification, rewards, technician bonuses, and leaderboards
- Customer sentiment connected to jobs and staff performance
- AI-assisted response workflows with human control
The result for your company
Turn completed work into reviews and actionable customer feedback.
We've got your back
You will not be setting this up alone
A specialist configures your services, prices, and workflow with you on a call, then trains your office and your techs before you go live.
Talk with our team
Tell us how your operation runs and we will show you exactly how this fits it — no pressure, no jargon.
Contact usSee what it costs
A flat 5% of the revenue you record. Every feature, unlimited users, and the 24/7 contact center included.
View pricingBrowse all 54 modules
This is one piece of the platform. The rest of your office, field, phone, and billing work lives here too.
All featuresFAQ
Still have questions? We've got answers.
What does Reputation Management actually do?
Ask the happy customers for the Google review after the raccoon is gone, and catch the unhappy one before he posts.
Who on my team would use it?
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
Is Reputation Management included with WildPipe?
Yes. Every feature is included. There are no upgrade tiers and no per-feature charges.
Can my whole team use it?
Yes. You get unlimited users, and each person sees the tools that fit their job.
Does it work on a phone in the field?
Yes. Techs get the same customer information and tools from the field app.
Ready to put Reputation Management to work?
Turn completed work into reviews and actionable customer feedback.