Know who’s calling
The property, last service, balance, and warranty are on screen when it rings.
Communication & Sales
Business Phone System
Your phone lines and your customer records, finally the same system
The phone rings and your CSR is starting from zero — no name, no address, no history. Meanwhile the caller already told you all of it last spring.
Your business lines inside WildPipe, so a homeowner calling about squirrels in the attic pulls up their property and history before anyone says hello.
One connected part of the complete WildPipe operating system. Included on every account with unlimited users and no per-feature charges. See pricing
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WildPipe/ Evergreen Wildlife & PestInteractive demo
EWLive product view
Business Phone System
Operate extensions, queues, IVR, softphones, recordings, voicemail, transfers, analytics, and company-specific numbers inside WildPipe.
Browser and field softphonesQueues, IVR, voicemail, and routingRecording and transcription
Sarah Mitchell
Active customer · Viewing pricing
Hi! I’m following up about browser and field softphones.
Browser and field softphones
Top tools
Top tools to help you answer every call like you know them
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
Calls get to the right person
Menus, ring groups, on-call routing, and voicemail instead of one phone ringing forever.
Answer from anywhere
Computer, cell, or desk phone — and techs can take calls from the field.
Nothing lost
Recordings, notes, and next steps stay on the customer.
Real-world scenarios
How this plays out in the field
Three jobs you have already run this month, and what WildPipe does with them.
1Real-world scenario
A repeat customer calls about mice. The CSR sees you did a rodent exclusion 18 months ago and it’s still under warranty before the sentence is finished.
2Real-world scenario
A 7 p.m. call about a skunk under the deck routes to the tech on call instead of dying in voicemail.
3Real-world scenario
A customer disputes what was promised on the phone. The recording is on the job.
The takeaway
Connect every call to the customer and the work instead of treating phones as a separate utility.
How it works
The day-to-day flow
Your crew works the way they already do. WildPipe keeps the property, the paperwork, and the money attached to it.
- 1
The call comes in
It routes by the rules you set.
- 2
Someone answers
They see the property and what’s open.
- 3
It’s logged
Call, notes, and next steps saved to the customer.
What's included
All 8 pieces of Business Phone System
Nothing here is an upgrade or an add-on. Some of it gets specific — that is on purpose, because this work is specific. Our team turns on what you need during setup.
- Browser and field softphones
- Queues, IVR, voicemail, and routing
- Recording and transcription
- Multi-company phone silos
- Physical SIP desk phones with per-device credentials
- Call parking, conferencing, hold, transfer, dispositions, and speed dial
- Native iOS CallKit and Android Telecom integration
- Monotonic call lifecycle, routing-phase, and recording protections
The result for your company
Connect every call to the customer and the work instead of treating phones as a separate utility.
We've got your back
You will not be setting this up alone
A specialist configures your services, prices, and workflow with you on a call, then trains your office and your techs before you go live.
Talk with our team
Tell us how your operation runs and we will show you exactly how this fits it — no pressure, no jargon.
Contact usSee what it costs
A flat 5% of the revenue you record. Every feature, unlimited users, and the 24/7 contact center included.
View pricingBrowse all 54 modules
This is one piece of the platform. The rest of your office, field, phone, and billing work lives here too.
All featuresFAQ
Still have questions? We've got answers.
What does Business Phone System actually do?
Your business lines inside WildPipe, so a homeowner calling about squirrels in the attic pulls up their property and history before anyone says hello.
Who on my team would use it?
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
Is Business Phone System included with WildPipe?
Yes. Every feature is included. There are no upgrade tiers and no per-feature charges.
Can my whole team use it?
Yes. You get unlimited users, and each person sees the tools that fit their job.
Does it work on a phone in the field?
Yes. Techs get the same customer information and tools from the field app.
Ready to put Business Phone System to work?
Connect every call to the customer and the work instead of treating phones as a separate utility.