Fewer routine calls
They answer their own "when are you coming?" questions.
Communication & Sales
Customer Portal
Answer routine customer questions without answering the phone
"When are you coming?" "Can I pay this?" "Is my warranty still good?" Every one of those calls costs your office five minutes and gains you nothing.
A private page where your customers see their next quarterly visit, their trap-check photos, their invoice, and their exclusion warranty — instead of calling the office.
One connected part of the complete WildPipe operating system. Included on every account with unlimited users and no per-feature charges. See pricing
W
WildPipe/ Evergreen Wildlife & PestInteractive demo
EWLive product view
Customer Portal
Give customers a branded place for appointments, payments, plans, documents, warranties, referrals, and service history.
Passwordless accessInvoices and payment methodsRecurring plan visibility
Evergreen Wildlife & Pest
Welcome back, Sarah
JUL
18
Quarterly pest service
Friday · 9:00–11:00 AM
Confirmed
Top tools
Top tools to help you give customers 24/7 self-service
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
They pay themselves
Online payment any hour of the day.
Service plan is clear
Next visit, cadence, and card on file.
No password to lose
They log in with a code.
Real-world scenarios
How this plays out in the field
Three jobs you have already run this month, and what WildPipe does with them.
1Real-world scenario
A homeowner mid-trapping logs in to see the camera photos from her attic instead of calling for an update.
2Real-world scenario
A property manager pulls three invoices and pays them at 11 p.m.
3Real-world scenario
A customer checks whether her rodent warranty is still active before she calls about new noises.
The takeaway
Reduce office workload while making the customer experience more transparent.
How it works
The day-to-day flow
Your crew works the way they already do. WildPipe keeps the property, the paperwork, and the money attached to it.
- 1
Send the link
They open it on any device.
- 2
They look around
Appointments, invoices, reports, warranties.
- 3
Your phone rings less
Routine questions stop reaching the office.
What's included
All 8 pieces of Customer Portal
Nothing here is an upgrade or an add-on. Some of it gets specific — that is on purpose, because this work is specific. Our team turns on what you need during setup.
- Passwordless access
- Invoices and payment methods
- Recurring plan visibility
- Warranty and referral tools
- Host-skinned inline and popup portal embedding
- English and Spanish customer experience
- Private signed document access with explicit customer visibility
- Cards on file, recurring plan status, skip badges, and warranty claims
The result for your company
Reduce office workload while making the customer experience more transparent.
We've got your back
You will not be setting this up alone
A specialist configures your services, prices, and workflow with you on a call, then trains your office and your techs before you go live.
Talk with our team
Tell us how your operation runs and we will show you exactly how this fits it — no pressure, no jargon.
Contact usSee what it costs
A flat 5% of the revenue you record. Every feature, unlimited users, and the 24/7 contact center included.
View pricingBrowse all 54 modules
This is one piece of the platform. The rest of your office, field, phone, and billing work lives here too.
All featuresFAQ
Still have questions? We've got answers.
What does Customer Portal actually do?
A private page where your customers see their next quarterly visit, their trap-check photos, their invoice, and their exclusion warranty — instead of calling the office.
Who on my team would use it?
Whoever answers the "there’s something in my attic" call uses this to turn it into a booked, paid job.
Is Customer Portal included with WildPipe?
Yes. Every feature is included. There are no upgrade tiers and no per-feature charges.
Can my whole team use it?
Yes. You get unlimited users, and each person sees the tools that fit their job.
Does it work on a phone in the field?
Yes. Techs get the same customer information and tools from the field app.
Ready to put Customer Portal to work?
Reduce office workload while making the customer experience more transparent.