# CRM & Customer Management for Pest & Wildlife Control > A complete customer record connecting contacts, properties, conversations, work, documents, payments, and lifetime history. ## Overview A centralized CRM built for wildlife and pest control companies. Full customer profiles, service history, unified communication timeline, billing overview, saved payment methods, property data, custom fields, tags, duplicate detection, and a branded customer self-service portal. ## Key outcome Give every team member the full story without searching across disconnected systems. ## Core capabilities - Multi-contact and multi-property records - Customer journey from lead through payment - Unified communication and activity history - Branded self-service portal - Universal contact and job tags with safety flags - Primary-contact and related-job context without destructive copying - Customer journey stages, health signals, and needs-attention actions - Private documents and customer-visible files linked to the record ## How WildPipe is different The customer record is the operating thread across the entire platform—not a static address book. ## Learn more - [All capabilities](https://wildpipe.com/features) - [Pricing](https://wildpipe.com/pricing) - [Contact](https://wildpipe.com/contact)