# 24/7 Live Contact Center for Pest & Wildlife Control > Give every company trained live coverage for calls, texts, web chat, email, forms, and booking inquiries without sending agents into a disconnected answering-service portal. ## Overview Give every company trained live coverage for calls, texts, web chat, email, forms, and booking inquiries without sending agents into a disconnected answering-service portal. ## Key outcome Cover nights, weekends, overflow, or the entire day while every interaction stays inside the customer record. ## Core capabilities - Included live coverage with no per-call, per-booking, or per-interaction charge - Direct, after-hours, overflow, and company-by-company participation controls - Wildlife- and pest-trained intake, qualification, booking, and follow-up - Calls, SMS, chat, email, forms, bookings, and leads in one agent workspace - Live company brief with services, current prices, playbooks, areas, and hours - Company-line calling, texting, email, scheduling, quoting, and invoicing tools - AI-first, company-first, and live-agent routing with safe escalation paths - Operational outcomes and response activity connected to the tenant CRM ## How WildPipe is different WildPipe Connect agents work in the same company, customer, conversation, service, and availability context as the tenant team. ## Learn more - [All capabilities](https://wildpipe.com/features) - [Pricing](https://wildpipe.com/pricing) - [Contact](https://wildpipe.com/contact)