# WildPipe Changelog — New Features, Improvements & Bug Fixes > Short updates on new features, improvements, and bug fixes across WildPipe. ## 2026-09-10 — Fixed: Public status page access The uptime page now also opens from the app and preview without requiring sign-in, including for field users. [Permalink](https://wildpipe.com/changelog#uptime-public-app-route) ## 2026-09-10 — Fixed: More reliable incident dialogs Incident details stay closed when dismissed, even while updates are still loading or saving. [Permalink](https://wildpipe.com/changelog#security-incident-dialog-dismissal) ## 2026-09-10 — Fixed: Standard lead webhook submissions Lead webhooks now accept the documented standard data format without requiring a custom field mapping. [Permalink](https://wildpipe.com/changelog#standard-lead-webhook-envelope) ## 2026-09-10 — New: System status and incident updates Check the website footer and Uptime & Status page for manually reported service interruptions, estimated resolution times, and recent resolved incidents. [Permalink](https://wildpipe.com/changelog#public-system-status-incidents) ## 2026-09-10 — Improved: Find related records through the API Integrations can filter supported record lists by company, customer, job, or quote. Pagination keeps the selected filters consistent across pages. [Permalink](https://wildpipe.com/changelog#integration-reference-filters) ## 2026-09-10 — New: Lead intake webhooks and rejection history Integrations can submit leads through configurable inbound webhooks and review rejected attempts with reasons and retry counts. Reviewed entries remain available, and repeated failures return to attention. [Permalink](https://wildpipe.com/changelog#inbound-lead-intake-rejection-review) ## 2026-09-10 — Fixed: More reliable camera checking Fixed competing camera-check dialogs that could interrupt opening a check or moving to the next camera. Open checks also stay intact when resizing the screen. [Permalink](https://wildpipe.com/changelog#camera-check-single-session-layout) ## 2026-09-10 — New: Reliable lead creation for integrations Integrations can create leads with duplicate-safe retries and check saved results for contact and lead requests after a lost response. Lead creation and subscribed webhook events are saved together. [Permalink](https://wildpipe.com/changelog#integration-lead-creation-receipts) ## 2026-09-09 — Improved: More complete dispute response packages Select the disputed payment, review supporting communications and work history, and prepare a response package with clearer evidence warnings and a review step. [Permalink](https://wildpipe.com/changelog#dispute-package-evidence-review) ## 2026-09-08 — Fixed: Clearer Digital work status Digital now distinguishes work still running from completed actions and makes it clearer when a manually completed item has not published website content. [Permalink](https://wildpipe.com/changelog#digital-work-status-clarity) ## 2026-09-02 — New: Collections case management Manage overdue balances with contact history, promises to pay, installment plans, settlements, and escalation tracking. Recovery totals follow recorded invoice payments. [Permalink](https://wildpipe.com/changelog#collections-case-management) ## 2026-09-02 — Improved: More context for reviewing Square disputes Look up the original payment and available customer details from Square to help review historical disputes and identify the associated customer. [Permalink](https://wildpipe.com/changelog#square-dispute-customer-lookup) ## 2026-09-02 — Improved: Review possible duplicate charges The dispute ledger can flag possible duplicate charges for staff review, helping distinguish a disputed extra charge from an unpaid customer balance. [Permalink](https://wildpipe.com/changelog#dispute-duplicate-charge-review) ## 2026-09-01 — Fixed: Consistent convenience-fee totals Payment screens and Square payment processing now apply configured convenience fees more consistently, with totals rounded to the cent. [Permalink](https://wildpipe.com/changelog#consistent-convenience-fee-totals) ## 2026-09-01 — Improved: Digital report history and exports Create and revisit Digital reports with CSV and print exports. Reports distinguish collected revenue from bookings, invoiced work, and advertising spend. [Permalink](https://wildpipe.com/changelog#digital-revenue-report-history) ## 2026-08-31 — New: Digital growth command center Bring search audits, local visibility, keyword opportunities, content recommendations, and growth reporting into one workspace. Review proposed changes before approving publication. [Permalink](https://wildpipe.com/changelog#digital-growth-command-center) ## 2026-08-23 — Fixed: More accurate appointment availability Flexible route work and all-day recurring visits no longer take up customer appointment slots as if they were timed appointments. [Permalink](https://wildpipe.com/changelog#appointment-availability-flexible-work) ## 2026-08-23 — Fixed: Consistent timing when moving appointments Calendar moves and rescheduling now keep appointment and all-day timing aligned, so office and customer views reflect the same schedule. [Permalink](https://wildpipe.com/changelog#calendar-reschedule-timing) ## 2026-08-16 — Improved: Better wildlife service recommendations AI phone agents ask more focused questions about unknown animal activity before recommending a service and quoting its current catalog price. [Permalink](https://wildpipe.com/changelog#ai-wildlife-service-qualification) ## 2026-08-16 — Fixed: Clearer AI service guidance AI phone agents keep callers in your service workflow for work your company offers, rather than suggesting another contractor. Dead-animal inquiries receive clearer property-location questions. [Permalink](https://wildpipe.com/changelog#ai-in-scope-service-guidance) ## 2026-08-15 — Fixed: Accurate technician completion history When office staff complete a task on behalf of an assigned technician, the work stays attributed to that technician while the office action remains recorded. [Permalink](https://wildpipe.com/changelog#office-completion-technician-attribution) ## 2026-08-15 — Fixed: More complete warranty information in the portal Customers can now see warranties linked directly to their customer record, as well as warranties associated with their jobs. [Permalink](https://wildpipe.com/changelog#portal-contact-warranties) ## 2026-08-15 — Improved: Manage warranty claims from the field Field technicians can create and update warranty claims while handling customer service work. [Permalink](https://wildpipe.com/changelog#field-warranty-claim-editing) ## 2026-08-15 — Improved: More precise customer signoff settings Choose whether a stop reason requires final customer signoff or inherits the task type setting, giving each kind of project work the right completion flow. [Permalink](https://wildpipe.com/changelog#stop-reason-signoff-controls) ## 2026-08-15 — Improved: Clearer warranty claims and history Claims can identify the specific covered work item. Signed scope and warranty history remain available when a linked invoice is removed. [Permalink](https://wildpipe.com/changelog#scoped-warranty-claim-history) ## 2026-08-15 — New: Task instruction revision history Review who changed task instructions, schedules, and assignments, and see which version was used when the work was completed. [Permalink](https://wildpipe.com/changelog#task-instruction-revision-history) ## 2026-08-14 — New: Project work signoff and item-level warranties Complete project work with purchased-scope review, evidence photos, technician certification, and customer signoff. Warranty coverage follows the completed eligible items. [Permalink](https://wildpipe.com/changelog#project-work-signoff) ## 2026-08-02 — Improved: Training management on smaller screens Improved layouts across training courses, learning paths, skills, continuing-education compliance, badges, and reports for easier use on smaller screens. [Permalink](https://wildpipe.com/changelog#training-mobile-management) ## 2026-08-02 — Fixed: Preserve earned training credit history Continuing-education reporting now uses the credits recorded at completion time, with more complete loading of training evidence and skills history. [Permalink](https://wildpipe.com/changelog#training-completion-credit-history) ## 2026-08-02 — Fixed: Training assignments load reliably Corrected a loading error in the training assignment list so managers can review assigned learners and their training. [Permalink](https://wildpipe.com/changelog#training-assignment-list-loading) ## 2026-07-31 — Fixed: More accurate animal capture times Camera analysis uses source-photo times and a chronological review of capture evidence to identify when an animal was first contained. [Permalink](https://wildpipe.com/changelog#camera-capture-time-evidence) ## 2026-07-31 — Improved: Review camera-driven task changes before saving Compare existing task instructions with proposed camera-alert updates side by side, then adjust the title, instructions, and stop type before saving. [Permalink](https://wildpipe.com/changelog#camera-alert-task-review) ## 2026-07-30 — New: A shared Document Center Organize, search, preview, and download files from office and field workflows. Link documents to customer and job records and choose which files customers can see. [Permalink](https://wildpipe.com/changelog#unified-document-center) ## 2026-07-26 — Fixed: More reliable voicemail playback Voicemails with recoverable recording information now open from the conversation history instead of appearing without playable audio. [Permalink](https://wildpipe.com/changelog#voicemail-playback-recovery) ## 2026-07-12 — Improved: Search the catalog while creating a job Find services, products, bundles, and variants through the shared catalog picker, with categories, recent selections, and product configuration. Rich-text descriptions display as readable text. [Permalink](https://wildpipe.com/changelog#job-wizard-catalog-picker) ## 2026-07-12 — Fixed: Select today without a workaround The job and appointment date pickers now default to the correct local day and respond correctly when selecting today. [Permalink](https://wildpipe.com/changelog#same-day-booking-date-picker) ## 2026-06-14 — New: Customize everyday option lists Customize target species, trap types, sales decline reasons, credit-memo reasons, and route-pause messages from a shared settings page, with platform defaults available to inherit. [Permalink](https://wildpipe.com/changelog#configurable-managed-option-lists) ## 2026-06-13 — New: Structured employee training and quizzes Build courses with ordered lessons and automatically graded quizzes. Employees can take assigned training from office or field mode and track their completion. [Permalink](https://wildpipe.com/changelog#employee-training-courses-quizzes) ## 2026-06-13 — Improved: Learning paths and training renewals Organize courses into learning paths with visible progress and optional sequential steps. Track certificates, continuing-education credits, and recurring training reminders. [Permalink](https://wildpipe.com/changelog#training-learning-paths-renewals) ## 2026-06-13 — New: Company Brand Studio Manage company logos, colors, fonts, and visual templates with a live preview. Apply a consistent identity to proposals and customer-facing pages. [Permalink](https://wildpipe.com/changelog#company-brand-studio) ## 2026-06-04 — Fixed: Keep route actions available after the last stop Technicians can still add pickup or dropoff stops and access route actions after all current tasks are finished. [Permalink](https://wildpipe.com/changelog#finished-route-actions-menu) ## 2026-05-30 — New: Connected notes across customer and work records Add and review notes on customer, quote, invoice, task, lead, equipment, report, and warranty details in office and field views. A Recent Activity widget brings recent notes together. [Permalink](https://wildpipe.com/changelog#unified-record-notes) ## 2026-05-30 — Improved: More context when answering browser calls The incoming-call screen organizes customer context into tabs, including related jobs, leads, and tasks, so staff can prepare before answering. [Permalink](https://wildpipe.com/changelog#softphone-incoming-customer-context) ## 2026-05-21 — New: Track equipment on technician trucks Office and field teams can see equipment loaded on a truck, manage loading and unloading, and follow equipment through deployment and recovery. [Permalink](https://wildpipe.com/changelog#technician-truck-inventory) ## 2026-05-06 — Fixed: Quieter, more reliable route ETA updates Corrected repeated automatic ETA recalculation so stale route data no longer keeps retriggering the same refresh. [Permalink](https://wildpipe.com/changelog#route-eta-refresh-loop) ## 2026-04-19 — Fixed: Improved camera evidence accuracy Camera image views and analysis now use more accurate photo history and latest-image information. [Permalink](https://wildpipe.com/changelog#camera-evidence-accuracy) ## 2026-03-22 — New: Dedicated platform administration workspace Platform staff have a dedicated dashboard with searchable organization and user lists and organization detail views for account administration. [Permalink](https://wildpipe.com/changelog#saas-administration-workspace) ## 2026-03-05 — Improved: More consistent Kentucky wildlife reports Improved species recognition and aligned the Kentucky report display, PDF, and CSV outputs, including bat release reporting. [Permalink](https://wildpipe.com/changelog#kentucky-wildlife-report-exports) ## 2026-02-07 — Fixed: Forwarded-call recordings in conversation history Recordings from calls forwarded through an IVR now attach to the matching conversation call record. [Permalink](https://wildpipe.com/changelog#forwarded-call-recording-history) ## 2026-01-31 — Fixed: Chat widgets honor saved settings from first display Embedded chat widgets now apply configured triggers, starter questions, and appearance settings, without briefly showing the default design first. [Permalink](https://wildpipe.com/changelog#embedded-chat-saved-settings) ## 2026-01-30 — New: Separate recurring billing from service visits Set independent billing and service frequencies for recurring plans, generate recurring invoices, and monitor active plans and billing activity in one dashboard. [Permalink](https://wildpipe.com/changelog#independent-recurring-billing-service) ## 2025-12-15 — Fixed: Fewer duplicate customer records Improved matching of existing contacts across calls, texts, and forms so formatting differences in phone numbers are less likely to create duplicate records. [Permalink](https://wildpipe.com/changelog#contact-deduplication-communications) ## 2025-12-13 — New: AI bot management and testing Configure and clone AI bots, test conversations, and review bot activity from the management workspace. [Permalink](https://wildpipe.com/changelog#ai-bot-management-tools) ## 2025-12-13 — New: Website chat in Conversations Website chat sessions and messages appear alongside other customer conversations, with staff replies and live updates from the conversation workspace. [Permalink](https://wildpipe.com/changelog#website-chat-conversations) ## 2025-11-23 — Fixed: Complete quote and invoice views in the portal Customers can open quote and invoice details from the portal with the supporting information and cards rendered correctly. [Permalink](https://wildpipe.com/changelog#portal-quote-invoice-details) ## 2025-11-22 — New: Personal notification preferences Choose notification categories from office and field profile settings, including customer messages, task updates, and team alerts. [Permalink](https://wildpipe.com/changelog#mobile-notification-preferences) ## 2025-11-16 — Fixed: Open the conversation you select Corrected duplicate conversation rows and clicks that jumped to a different thread, making conversation navigation more reliable. [Permalink](https://wildpipe.com/changelog#conversation-row-selection) ## 2025-11-12 — New: Inbound call and text controls Staff can manage inbound call and SMS blocking from contact and conversation controls, with visible indicators for the selected preferences. [Permalink](https://wildpipe.com/changelog#inbound-communication-controls) ## 2025-10-26 — Fixed: Preserve finished task history when closing a job Completing a job now preserves tasks that were already completed or cancelled rather than changing their recorded outcome. [Permalink](https://wildpipe.com/changelog#preserve-finished-task-status) ## 2025-09-22 — Fixed: Unread texts appear in the unread list Corrected conversation filtering so new SMS messages appear in the unread view as well as the full conversation list. [Permalink](https://wildpipe.com/changelog#unread-sms-conversation-filter) ## 2025-09-22 — Fixed: Reply controls restored in Conversations Restored the note, text-message, and email composer at the bottom of the conversation pane. [Permalink](https://wildpipe.com/changelog#conversation-reply-composer-restored) ## 2025-09-12 — Improved: See when a teammate is checking a camera Camera lists show when another teammate is reviewing images and update when that camera becomes available again. [Permalink](https://wildpipe.com/changelog#camera-check-team-status)